For the most part, doing an i Cloud backup is hassle-free.On occasions, there might be some difficulties performing an i Cloud backup.You may see an "i Pod Service Error" alert or a "Please Reinstall i Tunes" message. Also try unplugging all extra devices (cameras, scanners, Palm Pilots, etc) from your computer.
7) While your i Pod is plugged into your computer, open i Tunes. Enter an administrator account name and password when prompted. If possible, you may want to backup your files or rip all the music off first before you wipe your i Pod.
Once it shows up in i Tunes press the Restore button under the Summary Tab.
Step Three A popup will appear warning you that all the songs on your i Pod will be erased. Step Four An i Pod Software Update window will open. Step Five Click the Agree button to accept the license agreement.
Before installing the update, it is recommended that you have a backup of your data.
This tutorial is going to walk you through backing up your i OS device and how to perform a software update when available.